I help tradies win more repeat customers, referrals and five-star reviews.
You're good on the tools. Now let me show you how to close more jobs and grow your business. Join an in-person workshop packed with practical techniques you can use tomorrow.
The tradie who builds trust, communicates clearly and leaves a great impression is the one customers remember. They get called back for the next job. They get recommended to friends and family. They get the five-star reviews that make the phone ring.
That's a skill. And it's one I can teach you in 90 minutes.
A good quote isn't always enough. I'll show you how to handle "I'll think about it" and ask the questions that turn a maybe into a yes.
Doing great work and hoping isn't a plan. Learn how to earn trust with clear communication and become the name customers call first.
Your happiest customers know more people who need your services. I'll teach you how to ask for referrals naturally, and how to make your name easy to pass on.
Google reviews decide who gets the call. I'll show you how to make leaving a review so easy it happens on the spot, while your customer's still smiling.
"I used the follow-up plan on two quotes that had gone quiet. Both came back. That's the workshop paid for twice over."
"I always dropped my price when customers pushed. Last week I held it, said what Myles taught me, and still won the job."
"Went from 6 Google reviews to 31 in two months, just by asking the way he showed us. The phone's noticeably busier."
I also run private in-house workshops, delivered on site, just for your team. Your crew learns the same practical skills: building trust, closing jobs, asking for referrals and turning happy customers into repeat work.
Every team member becomes a better communicator and a better ambassador for your business.
"I put all five of my guys through it. Within a month every one of them had brought in a review or a referral. Best money I've spent on the business."
"Booked it for my two apprentices before summer. They're chattier with customers and we've picked up three referral jobs since."
"Easiest 90 minutes I've invested in the team. The boys ask for the review on the spot now instead of waiting for me to chase it."
Myles Birch — Workshop facilitator
I've helped Australia's biggest organisations grow through better communication, sales and customer experience. The principles are the same at every level: the business that communicates best wins more jobs, keeps more customers and gets recommended more often.
I've also worked in digital marketing, selling tradies expensive SEO and Google Ads packages that rarely paid for themselves. It taught me where the money actually comes from: not the ads, but the jobs you're already doing.
This workshop is what I should have been selling all along: no ad spend, no lock-in contracts, just what works.
A live, 90-minute group session where I'll show you how to win the job in front of you, and the ten that come after it.
Everything after that is profit.
Book a workshopStart creating the ones who come back, leave reviews and tell everyone they know.
Book your workshop today